RPA is a type of software that mimics the activity of a human being in carrying out a task within a process. It can do mundane, repetitive stuff more quickly, accurately, and tirelessly than humans, freeing them to do other tasks requiring human strengths such as emotional intelligence, reasoning, judgment, and interaction with the customer.
- 60% of all jobs have 30% of their activities potential for automation
- Back office workers spend 80% of time on manual tasks
- 65% of companies in US are planning to adopt RPA
- Between 30 and 200 % ROI in the very first year
In the Fourth Industrial Revolution, clerical work will be automated the way industrial robotics automated production in the shop floor.