COVID-19 Has Fast-tracked Enterprise Mobility Initiatives – Here Is Why and How
Ever since the launch of the first-ever iPhone in 2007, mobile devices tip-toed into our day-to-day lives, completely overhauling our personal and professional lives.
Enterprises were already making use of computers and as the workforce demanded to be more mobile, flexible, making use of laptops, which are fairly ‘mobile’ devices on their own. Gradually, mobile devices started making appearances in the modern enterprise infrastructures across all industries, especially those with a large frontline or desk-less workforce.
In a survey, 70% of organizations said that mobile devices are critical to revenue growth.
Yet, several enterprises have still not embraced mobility. For reasons ranging from ‘why break something that’s not broken’, having a technologically hostile staff, to budget constraints and implementation hesitance, enterprise mobility took a backseat in the agenda of several conventionally operating businesses. And then the pandemic hit.
The focus towards mobility is back
COVID-19 brought forth unprecedented times that were perhaps never envisioned. Tech experts have always recommended enterprise mobility and the need to make a focus-shift to the ‘mobile’ style of working. However, several businesses, until very recently, continued to operate without it. The idea of telecommuting and remote working was considered a ‘perk’ for the employees and the security concern arising from employees bringing their personal phones in the corporate network parameter was, well, ignored.
And then COVID-19 pushed the entire world into social distancing and lockdowns. Businesses had the option to stand-still or make do with whatever works. The ones that already had full or partial enterprise mobility implemented could quickly transition to the new style of working, but for the rest, it was pretty much a bumpy start. This sudden need for enabling remote working brought back the focus towards mobility and rightly so.
BYOD is finally recognized
As mentioned earlier, employees were already bringing in their personal devices at the workplace or within the virtual corporate parameter. It could be as simple as checking a work email on a personal phone, which even the enterprises expected to happen for increased employee availability and better customer service.
COVID-19 created a sudden requirement of remote working, which enterprises without a mobility transformation were not prepared for. And this brought into radar the employee devices which had to be used for work till the enterprises could procure the corporate-owned mobile devices. BYOD has always been a key driver of enterprise mobility, but now, enterprises that were earlier reluctant for the same, recognized it, also recognizing the need to provision them.
Future-proofing the business
This pandemic made enterprises that were still relying on on-prem solutions – be it for technology hardware or software, to realize that in order to ensure business continuity, they needed to be future-proof.
This means embracing enterprise mobility, giving more preference to cloud-based software, and creating a culture that stands the test of time, motivating the employees to be productive while working remotely.
What enterprises need to do support the move to mobility fast-tracked by COVID-19
As the enterprises realize the importance of embracing mobility, the good news is that the concept is thoroughly tested out in the market. Concurrent businesses of small and big sizes belonging to diverse industries such as healthcare, logistics, supply chain, and retail have implemented enterprise mobility, which can serve as a good starting point.
Let us see how enterprises can support the move.
Investing in the right infrastructure
Enterprise mobility can be an impactful task, and along with creating a shift in the operations, it requires considerable monetary investment as well as IT support. To get started with mobility, enterprises can first map the existing resources, plan out where new devices need to be added, what the ideal device and OS type should be, identify where BYOD can be elemental, and create a holistic plan for the implementation.
Embrace mobile transformation with the right set of apps
According to a study, 82% of employees make use of mobile devices to check work emails or accomplish work tasks, provided they have access to enterprise apps, and 84% of employees said the ability to access work info on their mobile devices boosted their productivity. To facilitate the same, mobile apps are imperative.
A study suggested that more than 40% of companies are highly dependent on apps for employee productivity, and another 40% or more are somewhat dependent on business apps.
Clearly, enterprise mobility is incompetent without the right set of enterprise apps. Investing in the development of intuitive apps that score high on user experience is critical. While latent apps can create a loss of productivity, well-designed enterprise apps can in-turn, add to employee productivity, anytime, anywhere.
Find a trusted EMM partner
A pre-pandemic study suggests that the enterprise mobility management market is said to cross 2.8 billion USD in the year 2020. With the upsurge in mobility adoption, the numbers are expected to be higher at the end of the year. EMM helps in addressing the concerns and challenges around enterprise mobility.
Having an EMM partner is crucial to streamline mobility provisioning, device management, and ensuring the security of corporate data and devices. Enterprises can kick-off mobility initiatives with the help of a right EMM platform to warrant the success of enterprise mobility.
Now or later, embracing enterprise mobility is indispensable if the enterprises want to stay relevant for their employees as well as customers. COVID-19 expedited the need for the same, and there couldn’t be a better time to go all-in for mobility. What are your plans?