Save cost with RPA Automation | Automation to Reduce Manpower
One of the most common heads scratching questions for an organisation is how to save more. It is one of those topics which forever seems to remain insufficiently addressed. But, what if we told you, there is an answer now? Yes! RPA – Robotic Process Automation is the answer you have been looking for.
For those of you who are not exactly on board with RPA, here is a quick summary. As the name says, using robots (or bots, in the tech lingo) to perform human interactions with machines, without any particular human intervention. In short, AI – Artificial Intelligence. Which implies, your organisations enjoy higher productivity, more efficiency and lesser workforce intervention. So, wondering how can you save cost with RPA automation? Before you start scratching your heads, let us share some food for thought on this.
RPA for Higher Efficiency
Let us go back to our school books. Do you recall how assembly lines revolutionised the automobile business? Not only were a larger number of cars being manufactured every hour, but they were also made safer as well. With machines used for precision control instead of human beings, the chances for human errors were drastically reduced. That is the advantage of automation. Lesser repairs. Lesser maintenance costs. And higher longevity of the product. All of which combine to imply a more stable customer base, thereby empowering your business.
Looking for a more domestic example? Consider vacuum cleaners. While the very first models performed the basic functions of vacuum cleaning your house, the latest models detect dirt, start cleaning on its own at preset intervals of time, and have an excellent modern design which enables the devices to clean every nook and corner of your house.
Automation to reduce manpower has its advantages there – it helps reduce human errors, which are definite in case human beings perform certain tasks. While most of the time, organisations adhere to human error buffers, in certain cases, automation is a safer and more profitable choice.
Save Cost with RPA in Customer Service Sectors:
How many times has it been that a bad case of client servicing has stolen your night’s sleep away? If you are into client servicing, then you would know what we are hinting at. Now, imagine, an Artificial Intelligence software which has the reins of your customer support and deals with any complaints at the initial stages, before it finally reaches humans sitting on the other side. Sounds inviting, right?
That is exactly what chatbots and AI does. It will help address the initial concerns of customers, take the necessary steps to look for a solution and then finally, when it is absolutely necessary for human intervention will it bring a human being into the scenario with an update on the situation and suggestions on how it can be handled correctly. By saving on customer-employee physical interaction, chances of commotion reduce; by employing robotic process automation, chances of making mistakes disappear, thereby helping you preserve as well as improve your customer base.
Save Cost with RPA in Public Serve Sector:
Picture this. You are desperately looking for previous records of a known criminal, but are driven from one location to another, from one office to another, to delve into age-old files and look up the extensive database, manually. Hassling, right? What if all of this is done in a jiffy and you have an up-to-date record on someone? That is what robotic process automation does in public service sectors.
While it helps reduce the number of contact point resources, it also helps collate lifetime data on subjects, thereby scoring on efficiency and cost curtailing.
Save Cost with RPA in Analytical Reasoning:
You must have heard about BigData; that is just an example of RPA’s usage in the finance sector. With increasing dependency on software to predict market twists and turns, robotic process automation is all set to become the primary software predictor in the coming years. While the scale-up in robotic process automation has only been a few years old, its amazing speed and accuracy has already paved the way for markets to use this full-fledged. The only hindrance is people’s mindsets, who are more often than not, not sure how to navigate the tricky waters of artificial intelligence.
Reduced Operational Costs
Well, nothing fancy in this. One of the primary reasons why robotic process automation is all the rage in the tech industry is because of reduced operational costs. With zero to minimal human intervention, automation to reduce manpower is an important disruptor. Be it to monitor process flows or interact with customers, automation has proven itself more than capable of earning profits for businesses all over the world.
So how can you go about it?
Save cost with RPA in Banking:
Banking has traditionally been a manpower heavy sector. What with individual resources dedicated to collecting the money from customers, counting the money to be deposited, updating the system with the latest amount and so on. But automation has made or dramatic positive changes in the banking sector. Now it is just a matter of a few clicks and you are done for the day. Plus, as time goes on, innovation in automation has revolutionised the banking industry. Previously, a minute human error could derail millions of dollars in one go. Now, with the help of AI and automation, such human errors are almost zero.
It was easy to pull out a scam with the lack of automation in the old days, but now, as software has taken over, we find numerous scams being unearthed, potential scams being stopped at the nick of time and new processes put in place to tighten the noose.
Paving the way for a healthier and robust economy with updated financial sector reforms brought about by revolutionary robotic process automation, has been one of the most appreciated gifts of the system.
Save Cost with RPA in Healthcare:
Remember the days when you had to fill out forms manually and complete lengthy lists while the patient waited in desperation? RPA has made us bid goodbye to that woe. And the costs are an immediate next. Taking advantage of software development and process innovation, it is now a matter of minutes before all your data has been gathered and requisite formalities completed, and you are ready for patient admission without any further delay.
While you save on maintaining the resources who would otherwise check through past data and history, using automation, you also score on customer satisfaction – which in itself is a major achievement in today’s competitive market.
Save Cost with RPA in Human Resources:
Even though globalisation is on the rise, it is still a task for hire managers to find the next perfect hire. Imagine an AI who does all the work, for which you would have to hire an expensive resource. That’s the magic of robotic process automation. If put to correct use, it can help you solve difficult problems, or make the connection with possible resource solutions sitting oceans apart. While offshoring is an expensive solution for businesses, RPA might just help put an official full stop to the practice altogether.
Apart from all this, you can also use automation to reduce manpower when it comes to hiring people with specific skillset, which can otherwise be easily done by a machine – at greater efficiency and lesser lifetime management costs.
With so many advantages in its kitty, RPA is poised to become 21st century’s answer to what the Industrial Revolution of the early 19th century. And as for your organisation, remember, investing in better customer service (be it in any possible way), bears profits in the long term. So even though the implementation costs might put you off course, look at the brighter side and save on your investments and enjoy its fruits, by implementing robotic process automation.